FAQs
Do you offer Click & Collect?
We do! Simply select ‘Click & Collect’ as your delivery method at checkout and we’ll have this available at the next Spirit home game. Click here to view more info.
How long does it take for an order to be shipped?
All orders will be processed within 1-2 business days, however this may be a little longer during peak/promotional periods.
Can I change/add items in my order?
Once an order has been made, we’re unable to make any changes. If the items aren’t quite right, you will be able to return or
exchange. Click here to view our Returns Policy.
I’ve entered the wrong shipping address – can this be changed?
If you notice an error in your shipping address on your order confirmation, please contact info@bendigospirit.com.au as soon as possible and we’ll attempt to get this updated prior to despatch.
How do I track my order once it has been shipped?
You can track your parcel here via Aus Post.
How do I know what size to order?
Be sure to checkout the size guide on each product page to
assist in your decision. If you’re unable to find a size guide for a product,
contact us on info@bendigospirit.com.au
How do I return my order?
Returning your goods for a refund or exchange can be done via the following;
In person | Head to the Bendigo Spirit Shop on game day.
Online | Please email info@bendigospirit.com.au with the details of your request.
How do I access my member discount?
In Person - Head to the Bendigo Spirit
Shop on game day with your membership card to receive 10% off.
Online – Enter the membership discount
code at checkout to receive 10% off.
Why should I purchase from the Bendigo Spirit Shop?
The Bendigo Spirit Shop is a fully owned and operated retail department of the Bendigo Spirit. We encourage you to shop with us directly as 100% of profits remain within the club. The Bendigo Spirit do not receive any profits from items purchased from other retail outlets or
stockists of Spirit/WNBL branded merchandise.